Featured Image

March 22, 2024

What Is EMR Software?

In the United States, approximately 20% of small businesses fail within the first year of operation. There's no shortage of causes behind the occurrence, such as poor marketing or no market need for the company's services.

Using the wrong tools for your operations can also derail your company, and this is especially true regarding software. EMR software is one of the most useful applications you can implement, but not everyone understands what it is or how to use it. Let's explore the key information you should keep in mind when moving forward.

What Is EMR Software?

Also known as electronic medical records software, EMR applications aim to consolidate relevant patient information. To clarify, you could use EMR software to create a database of each patient's chart so you can quickly retrieve the required info.

You can think of this application as a digital version of the patient charts. It contains info like:

  • Demographic data
  • Notes
  • Diagnoses
  • Lab test results
  • Allergy info

You can also use EMR software to order certain lab tests and prescribe medications. Medical bill coding is made easier when you use this application, as well.

EMR vs EHR Software

Many people confuse EMR software with EHR applications. Although they both store patient data, there are key differences to consider. EMR software isn't designed to be easily transferable.

Organizations that often send healthcare information to other facilities can benefit from using EHR software instead. EMR applications are used within a specific office instead of multiple practices, as well.

EHR systems are maintained by multiple providers. This creates the opportunity for many conflicts to arise, as all providers must adhere to the same standards.

EHR networks also inherently contain more information than EMR systems. Understanding these discrepancies can ensure you make the right decision for your needs.

Choosing EMR Software

Not all applications are created equal, and it's essential to do your research before making your decision. Pricing is one of the most important attributes to consider.

Stay away from software that's far less expensive than its competitors. This likely indicates that the developer cuts corners and won't be able to meet your needs.

However, you don't need to choose the most expensive options. Somewhere in the middle of the industry's price range is the ideal option, and you won't have to stretch your budget. Does the software have the features you require?

You should have no trouble using it to complete your desired tasks. Some of the most notable are billing management, access to a patient portal, and easy integration. Your needs may vary, and it's best to establish what you're looking for before searching for software.

The application should also have ongoing support from the developer. Otherwise, numerous complications could occur.

For example, hackers are always looking for ways to procure sensitive information from businesses. This is one of the many reasons why the cybercrime industry is projected to cost the world over $10 trillion by the end of 2025. The last thing you want is to use an outdated application that puts patient data at risk.

This could even result in legal action being taken against you. With enough vigilance during your search, you shouldn't have an issue finding the best software for your situation.

Best Practices

There are certain best practices you'll need to keep in mind when moving forward so you can get the right results. This will help ensure you avoid pitfalls you may have otherwise encountered, as well. Listed below are some of the most notable.

Train Your Team

Without the right training, your team won't be able to make full use of your organization's EMR software. This could lead to lapses in performance and security issues. Your provider will likely provide training resources your team can use to get up to speed.

However, you should still assess their proficiency once you implement the software. It's recommended to periodically test how well they use the software throughout the year.

This will provide insight into areas of concern. Ensure your team has access to the required resources so they can overcome problems on their own.

Maintain Medical Device Security

It's crucial to keep your devices secure at your facility. You can achieve this in two primary ways:

  • Focusing on physical security
  • Maintaining access control

Physical security includes how well you safeguard company devices, such as keeping them locked away when not in use. Access control refers to situations where only certain individuals can access certain information.

For example, low-level employees shouldn't be able to see patient information that only doctors are supposed to have access to. You can achieve this through multifactor authentication.

Users will need to provide multiple forms of identifying information before they can log into certain accounts, view sensitive data, etc. Implementing a zero-trust policy is also effective.

As the name implies, no user is trusted no matter how many times they've accessed data in the past. They'll need to authenticate themselves each time before access is provided.

Adhere to Industry Regulations

There's no shortage of regulations you'll need to adhere to in the healthcare industry. The way you store patient data is one of the most notable concerns. Even minor infringements can be costly, as they often result in expensive fines and fees.

There's also something to be said about how these situations impact your company's reputation. If word gets out that you were penalized for infractions, your audience might not trust your facility to handle their information. They could choose to work with a competitor instead.

Make Your Decision Appropriately

Once you've decided to use EMR software, it's imperative to make the right decision. The info in this guide will help ensure you make the best decision for your needs and reach your goals effectively.

Alleva has a solid background in health software, allowing us to push the boundaries of healthcare technology and deliver amazing results. We strive to exceed all expectations and bring your vision to life. You'll learn more about the benefits we offer when you book a demo today.

Featured Image

March 15, 2024

A Smooth Transition: Steps for Successfully Migrating Your EMR with Alleva

Transitioning from an old EMR system to a new one can be a crucial but challenging process for healthcare organizations. When faced with the sunset of your current EMR, careful management is essential to ensure minimal disruptions and maintain high-quality client care. Assessing your practice's needs, evaluating various options, considering costs, collaborating with your team, and planning the implementation are all vital steps in streamlining the EMR transition. By approaching this transition with meticulous planning and a strategic mindset, you can successfully migrate to a new EMR system and propel your practice forward. If you are a behavioral health consultant or administrator seeking guidance on a smooth transition, Alleva, a leading provider of cloud-based EMR solutions, stands ready to assist in driving better clinical, financial, and operational outcomes.

Recognizing EMR Sunset and Its Implications

Why EMR Systems Sunset

EMR systems are like any other technology – they have a lifecycle. Over time, developers stop supporting older systems and focus on newer, more advanced offerings. This phase is known as 'sunset.' Various factors contribute to an EMR's sunset: outdated architecture that can no longer support emerging healthcare protocols, lack of compliance with current regulatory standards, or simply the financial impracticality of maintaining legacy systems. Additionally, older EMRs may not integrate well with the latest medical devices or software, hindering efficiency and potentially compromising client care. Therefore, recognizing the signs that your EMR is nearing its sunset is crucial to avoid abrupt disruptions in your healthcare service delivery. With Alleva, you can stay ahead of the curve, ensuring that your EMR system remains robust, compliant, and capable of providing the excellent level of care your clients expect.

Understanding the Risks of EMR Sunset

When an EMR system reaches its sunset, the risks to a healthcare practice can be significant. Without updates and support, the system becomes vulnerable to security breaches, putting client data at risk. As technology advances, an outdated EMR may no longer comply with new legal and industry standards, which could lead to legal penalties and loss of certification. Moreover, the inefficiencies of an old system can lead to longer wait times for clients and increased administrative burdens for staff, negatively impacting the overall quality of care. Potential data loss during the transition to a new EMR is another concern if the process isn't managed correctly. Alleva understands these risks and provides a structured EMR transition plan to ensure data integrity, maintain compliance, and enhance security, all while facilitating a smoother workflow for healthcare providers.

Preparing for Your EMR Transition

Assessing Your Practice's Needs

A successful EMR transition begins with a thorough assessment of your practice's needs. Consider the specific workflows, data management requirements, and client engagement strategies that are central to your operations. Evaluate how well your current EMR supports these activities and where it falls short. Think about the scalability of your new system as your practice grows, and ensure it can accommodate new services or specialties. It's also important to identify the features that are essential for your clinicians and staff, such as ease of use, mobile access, and interoperability with other healthcare systems. Alleva emphasizes the importance of aligning your EMR capabilities with your practice's long-term goals, and can help articulate these needs into a clear set of requirements that will guide you in selecting the most suitable EMR system for a seamless transition.

Navigating Costs of EMR Transition

Analyzing Cost vs. Benefit

The decision to transition to a new EMR system is not solely based on the upfront costs. A comprehensive analysis must consider the long-term benefits and potential savings. The right EMR can improve operational efficiency, reduce paperwork, and minimize errors, which can lead to substantial cost savings over time. It's essential to evaluate the return on investment by looking at the system's impact on client care, staff productivity, and overall practice profitability. Consider how the EMR will integrate with existing systems and what new capabilities it will bring. With Alleva, you can leverage a cost-effective EMR solution designed for the unique needs of behavioral health practices, ensuring that the benefits far outweigh the costs. Alleva's team helps you understand the full financial picture, ensuring that your investment in an EMR transition pays off in improved clinical outcomes and streamlined operations.

Avoiding Hidden Costs

EMR transitions can come with hidden costs that are not always apparent at first glance. To avoid unexpected expenses, it's important to scrutinize the vendor's pricing structure carefully. Look beyond the initial purchase price or subscription fee to understand costs related to data migration, customization, additional training, and ongoing support. Some vendors may charge for updates or add-ons that are essential for your practice's functioning. It's also wise to factor in the potential costs associated with downtime during the transition period. By choosing Alleva, you can benefit from transparent pricing and a full understanding of the total cost of ownership. Alleva's commitment to providing a comprehensive and upfront cost assessment ensures that your practice can budget effectively for the EMR transition, reducing the risk of encountering unforeseen expenses down the line.

Ensuring Seamless Implementation of Your New EMR

Collaborating with Teams for Smooth Transition

Collaboration is key to a smooth EMR transition. Engage with clinical, administrative, and IT staff early in the process to understand their needs and concerns. Involving team members from different departments ensures that the new EMR will address the specific challenges and workflows of each group. Establish a transition team with representatives from these areas to foster a sense of ownership and encourage active participation in the change process. This team can also serve as a communication bridge, relaying information between staff and the EMR vendor and ensuring that training and support are tailored to meet everyone's needs. Alleva works closely with your practice's transition team to facilitate effective communication, provide necessary resources, and support collaboration, making the move to a new EMR as seamless as possible for all parties involved.

Training Your Staff on Using The New EMR

Proper training is a crucial component of any EMR transition. Well-trained staff are more likely to use the system effectively, which can lead to improved client care and operational efficiencies. Develop a comprehensive training plan that includes both initial training sessions and ongoing support. This plan should be customized to address the varying skill levels and roles of each staff member. Interactive sessions, such as hands-on workshops, can be particularly effective. Additionally, create a support structure for post-implementation that includes access to help desks, user manuals, and online resources. Alleva recognizes the importance of education in the adoption process and offers tailored training programs designed to maximize the capabilities of your new EMR system. By investing in the training of your staff, Alleva helps ensure that the transition to your new EMR is successful and that your team is confident and proficient in using the new system. That's why we created our Learning Management System, Alleva University, available free of charge around the clock.

Conclusion: Harnessing the Power of Alleva in Your EMR Transition

Alleva: Your Trusted Advisor in EMR Transition

Navigating an EMR transition can be complex, but with Alleva as your trusted advisor, you have a partner every step of the way. Alleva's expertise in the behavioral health sector means that you're working with a team that understands your unique challenges and needs. From the initial assessment of your practice's requirements to the final stages of implementation and training, Alleva offers guidance and support. The commitment to building a lasting relationship with your practice doesn't end with the transition; Alleva provides continuous improvement and support to ensure that your EMR system evolves with your practice. By choosing Alleva for your EMR transition, you're not just getting a software solution; you're gaining a long-term partner dedicated to enhancing the quality of care you provide and the efficiency of your operations.

A New Era of EMR with Alleva

The transition to a new EMR system with Alleva marks the beginning of a new era for your practice. Alleva's cloud-based EMR is designed to meet the evolving demands of behavioral health care, offering a system that's as dynamic as the field itself. With features tailored to enhance client engagement, streamline workflow, and ensure compliance, Alleva's EMR solutions are more than just a product—they're a pathway to transforming the way you deliver care. The commitment to innovation and user-friendly design places Alleva at the forefront of EMR technology. As your practice enters this new era, Alleva stands by your side, continuously offering the tools and support needed to navigate the ever-changing landscape of healthcare. With Alleva, you can look forward to a future where technology enables, empowers, and elevates the important work you do every day.

If you'd like to learn more about switching to Alleva, request a quick, hassle-free demo tailored to your organization.

Featured Image

March 3, 2024

Boost Efficiency and Reduce Errors: Alleva and CollaborateMD’s Seamless Billing Solution

Alleva, a leading provider of electronic medical records (EMR) software for behavioral health and addiction treatment programs, has announced an expanded integration with CollaborateMD, a cloud-based medical billing and practice management solution. This partnership offers a seamless billing experience for healthcare providers, helping them streamline their billing processes and access advanced billing technology. Alleva's new Encounter Transmission Table (ETT), allows users to view, filter, and report on their billable service data, while also sharing demographic, insurance, and diagnosis information with CollaborateMD for easy claim submissions. Eliminating redundancy reduces administrative errors and improving efficiency boosts overall productivity. The collaboration between Alleva and CollaborateMD promises to be a game-changer in the behavioral healthcare industry, providing innovative solutions to optimize billing and payment processes.

Introduction to Alleva and CollaborateMD's Partnership

Alleva: An Overview of Features

Alleva's electronic medical records (EMR) software is specifically designed to meet the unique needs of behavioral health and addiction treatment providers. It offers an intuitive interface that simplifies charting, reduces manual data entry, and ensures compliance with healthcare regulations. Key features include customizable treatment plans, detailed client profiles, and secure messaging, which facilitate coordinated care and improve client outcomes. Alleva also comes with robust reporting capabilities, allowing providers to generate insights on client progress and treatment efficacy. Moreover, integrating with tools like CollaborateMD, Alleva empowers providers by streamlining the billing process, from service capture to claim submission. This integration reflects Alleva's commitment to enhancing the administrative aspects of care, enabling providers to focus on delivering quality treatment.

CollaborateMD: Transforming Medical Billing

CollaborateMD stands out in the medical billing and practice management landscape for its cloud-based platform that combines ease of use with powerful functionality. It offers real-time claim tracking, centralized billing information, and personalized support to ensure that healthcare providers can manage their finances effectively and efficiently. The system's ability to minimize claim rejections and expedite reimbursements contributes to a healthier revenue cycle for practices. CollaborateMD's advanced reporting tools provide actionable financial insights, allowing providers to make informed decisions and optimize their billing operations. The integration with Alleva further enhances CollaborateMD's capabilities, creating a unified solution that addresses the end-to-end billing needs of the healthcare industry. With its focus on accuracy, efficiency, and user experience, CollaborateMD is revolutionizing medical billing for providers across the nation.

Unveiling Seamless Billing Experience

Innovative Encounter Transmission Table (ETT)

The Encounter Transmission Table (ETT) is a standout feature in Alleva's software, reflecting a significant step forward in billing efficiency. It serves as a centralized hub where providers can review and manage all billable encounters before transmitting to CollaborateMD for processing. The ETT's filter and report functions allow for quick identification of services that are ready for billing, which helps in reducing the lag time between service delivery and claim submission. It also ensures that all necessary information is complete and accurate, thereby minimizing the chances of claim denials due to errors or omissions. This innovative tool streamlines the billing workflow, enabling providers to get a better handle on their finances and allowing for more time to be allocated to client care rather than administrative tasks.

Cross-Platform Sharing for Efficient Claims Submission

Through Alleva and CollaborateMD's integration, cross-platform sharing has been refined to facilitate efficient claims submission. The synergy between the two platforms allows for the seamless transfer of demographic, insurance, and diagnosis data directly from Alleva’s system to CollaborateMD. This interoperability eliminates the need for duplicate data entry, significantly reducing the margin for human error and ensuring that claims are submitted correctly the first time. As a result, healthcare providers experience fewer claim rejections and denials, leading to a faster reimbursement cycle. Automated data sharing not only saves time but also enhances data integrity across platforms. Such efficiency is critical for behavioral health providers who contend with the complexities of billing for mental health services, as it enables them to maintain a focus on client care while trusting the billing process to operate smoothly.

Enhancing Revenue Cycle Management (RCM)

Streamlining Billing Processes: A Solution for Redundancies

The integration of Alleva with CollaborateMD attacks the problem of redundancy head-on, offering a solution that streamlines the entire billing process within the revenue cycle management (RCM) framework. By automating data transfer and minimizing manual intervention, the partnership ensures that the billing cycle is not only faster but also more accurate. The reduction of repetitive tasks allows administrative staff to redirect their efforts towards more strategic activities that can positively impact the financial health of the practice. For instance, staff can focus on following up on unpaid claims or improving client engagement strategies. This streamlined approach is particularly beneficial for behavioral health practices where billing can be complex due to the nature of services provided. The removal of redundancies through this integration leads to a leaner, more focused RCM process, bolstering the financial backbone of healthcare providers.

Improving Efficiency: Reducing Administrative Errors

Efficiency in healthcare billing is not just about speed; it's also about accuracy. Administrative errors can be costly, leading to claim rejections, payment delays, and additional work for staff. Alleva and CollaborateMD's partnership directly addresses these issues by providing tools that help reduce errors from the outset. The Encounter Transmission Table (ETT), for example, ensures that only complete and verified billable encounters are submitted to CollaborateMD. This verification process catches common mistakes before they become problems. Additionally, the use of consistent, automated data entry reduces variability that can lead to errors. With these systems in place, healthcare providers see a decrease in denied claims and an increase in on-time payments, which are crucial for maintaining a healthy cash flow. Ultimately, the focus on reducing administrative errors through improved efficiency translates to a more robust and reliable revenue cycle for healthcare providers.

Expert Insight on the Partnership

Steve McCall's Perspective on the Collaboration

Steve McCall, CEO of Alleva, sees the combination of Alleva's EMR strengths with CollaborateMD's robust billing system as an advancement that will streamline operations significantly. McCall points out that having a unified system not only saves time but also ensures a higher level of precision in medical billing—a critical factor for the financial stability of healthcare facilities. He believes that by focusing on seamless integration, the partnership is well-positioned to set a new standard for revenue cycle management in the healthcare sector, particularly in the niche of behavioral health.

The Future of Healthcare Billing Solutions

The future of healthcare billing lies in the adoption of integrated, intelligent solutions like the one offered by the Alleva and CollaborateMD partnership. These solutions are poised to become the backbone of a more efficient and error-free billing system within the healthcare industry. As technologies continue to evolve, we can anticipate further advancements that will enhance the accuracy and speed of billing processes. The next generation of healthcare billing solutions will likely incorporate more analytics, machine learning, and automation to predict and prevent errors before they happen. The result will be a more streamlined revenue cycle that benefits both providers and clients. By staying at the forefront of these technological shifts, Alleva and CollaborateMD are setting the standard for what providers should expect from their billing systems in the years to come.

The Power of Ongoing Innovation

Ongoing innovation is the driving force behind the continuous improvement in healthcare billing solutions. The collaboration between Alleva and CollaborateMD is a testament to the power of innovation in tackling real-world challenges faced by healthcare providers. By embracing new technologies and constantly seeking to refine their offerings, these companies are not just reacting to the current market needs but also anticipating future trends. This proactive approach ensures that healthcare professionals can count on a billing solution that evolves with the changing landscape of the industry. The commitment to innovation means that providers who use Alleva and CollaborateMD will benefit from a platform that is always at the cutting edge, helping them to stay competitive and focused on delivering the highest quality of client care.

Featured Image

February 21, 2024

Bridging the Gap: Mental Health and Physical Health

Historically, mental health and addiction treatment has been viewed as something completely different from standard health care.  When someone has physical pain, we encourage them to see a doctor, to get medication and the treatment they need so that they can begin to heal.  However, we often don’t know how to react when someone discloses emotional pain or addictive behavior.  

There seems to be a disconnect in our understanding of the source of mental illness and physical illness. The brain is a complex and powerful organ but it often goes unexamined when trying to help someone who expresses feelings of depression, anxiety, and other ailments that are neurologically based.

In truth, mental illness and physical illness are just illnesses.  They both affect us in similar ways and have been found to have effective treatments.  Recent developments in technology and science have allowed researchers to better understand the biochemistry and inner workings of the brain and have even allowed them to map out certain processes in the brain.

These advances allow treatment for mental illness and addiction to be on par with traditional medical practices.  By merging the two, the cultural view shifts, and mental health is perceived as essential to physical health. There’s no “one size fits all” treatment. Treatment options can include:

  1. Psychotherapy.
  2. Medication.
  3. Hospitalization.
  4. Support Group.
  5. Complementary & Alternative Medicine.
  6. Self Help Plan.
  7. Peer Support.

Dr. John V. Campo, chair of the Department of Psychiatry and Behavioral Health at Ohio State University explains “Psychiatric drugs haven’t improved for decades. So researchers are scouring the brain for leads.  Proven regimens for treating common mental disorders and addictions are aiding the ‘cure’ rate and boosting public acceptance that such care works."

"Modern practices have the potential to improve public health and, perhaps equally important, engage families more actively in the care of individuals suffering from mental disorders and addictions."

Dr. John V. Campo

As research and development expand, and cultural attitudes evolve, more effective treatment options will be available for those in need. Trying to tell the difference between what expected behaviors are and what might be the signs of a mental health condition isn't always easy, but identifying a problem early can help lead to the best outcome.

Featured Image

February 10, 2024

What You Need to Know About CARF Accreditation: What is it, and Why Does it matter?

In today’s wired and tech-savvy world, we belong to an era of individuals that are finally learning to do their homework. With the integration of technology into nearly every aspect of our lives, rarely will we go to a new restaurant or make a large purchase without first reading reviews online, let alone make a choice about what organization to entrust with something as important as our sobriety, or journey towards improved mental health. Carefully researching and selecting our options are essential steps to finding the services that fit our needs.  

Often, we look to trusted reviewers to help us make these types of high-stakes decisions and want to be ensured that we are in good hands each step along the way. While deciding where next to eat, or whether or not to buy that new air fryer, there requires some thought and planning, decisions about behavioral healthcare should not be left to amateur reviewers. This is the importance of accrediting bodies such as the Commission on Accreditation of Rehabilitation Facilities (CARF) that have streamlined the process of vetting organizations to ensure their credibility.

When you are a behavioral health organization, the seal of accomplishment that accompanies a CARF accreditation is an aspirational beacon proclaiming to those who view your site online that you have endured the rigorous accreditation process in order to provide them with a higher level of care and continue to meet expectations year after year. 

Whether you are a consumer looking to learn a bit more about CARF, or an executive still undecided about whether you will elevate your practice to be in compliance with CARF standards of practice, the aim of this article is to provide a framework of understanding for all things CARF. 

What is CARF?

CARF International, officially the “Commission on Accreditation of Rehabilitation Facilities”, is an independent, nonprofit organization that serves as an accrediting body in the health and human services industry in the states and worldwide. Their mission is to advance the quality of services existing today that range from programs for children and youth to employment to treatment for opioid addiction. Another large area of focus is in “Aging Services”, and evaluating Continuing Care Retirement Facilities. 

All CARF-accredited service providers have earned recognition for their compliance with the company’s leading-edge set of standards, especially as it relates to business and service delivery practices. The standards referenced have been developed collaboratively over 50 plus years across disciplines and updated regularly based on input from professionals and consumers alike. Working from this framework, it is CARF’s role to consult and advise health and human service organizations to help improve their service delivery and quality. Earning accreditation signifies that the organization has demonstrated compliance with these standards, and remains committed to continuous quality improvement, as one’s status is periodically evaluated with an on-site visit and reviewed annually. 

CARF International has been an accrediting body since 1966, but was officially recognized in 2001 by SAMHSA (Substance Abuse and Mental Health Services Administration) for its work related to opioid treatment programs, and expanding services in 2013 to also include standards for eating disorder treatment.  

What is the difference between a facility with CARF accreditation and one without?

In the world of human service organizations, accreditation is more important now than ever. Consumers today want to make educated choices about their health care, and take seriously the quality of service provided to them. More and more, consumers are looking for accredited organizations as leaders in the field and as a sign of quality. An agency’s commitment to accreditation sends a message to consumers that the organization in question is committed to encouraging feedback, continuous improvement through the implementation of updated practices that reflect the cultural landscape, and to serving the needs of the community. 

What is the CARF Accreditation process?

The entire CARF accreditation process can be quite lengthy, lasting about 9-12 months for first-time applicants. Undergoing this tenuous and arduous process truly demonstrates the facility’s commitment to its community, working towards the well-deserved reward of achieving accreditation status.

  1. After a service provider commits to accreditation, the process begins with a thorough internal examination of its programs and business practices and how they compare to CARF standards. 
  2. The organization will next seek to schedule an on-site survey with the CARF team of expert practitioners in order to evaluate their performance and organizational practices and whether they truly abide by the applicable standards. CARF is unique in its approach as consultative rather than inspective, and ultimate desire to improve the provider’s operations and service delivery. Included also in this portion of the process are interviews of staff, persons served, and their families. 
  3. In the time following the on-site survey, the CARF team will provide a written report of their findings, including identified strengths, as well as areas for improvement. Depending on the data collected, they will render a decision regarding accreditation and may require updates to be implemented and written notice be issued upon doing so. 
  4. While the accreditation period may last 1-3 years, an Annual Conformance to Quality Report is required each year to demonstrate ongoing compliance. 

Is the accreditation process worth the effort it takes?

Although it can be a trying and difficult process in order to update your organization’s policies to be in line with CARF standards, the answer is yes. Ultimately, the process is rewarding, especially in that CARF will work with you in an effort to enact its mission of advancing the quality of services available today and they are determined to help elevate your practice and implementation. 

During the on-site survey, using their hallmark “consultive” approach, specialists will work with you to offer feedback and suggestions regarding meeting the standards and prioritizing accountability and quality. With over 50 years of experience, this nuanced approach will also allow for the standards to reflect your organization’s unique mission, vision, and identity. 

While it may not be as simple as paying dues and obtaining a certificate, CARF accreditation is much more than a simple certificate on the wall. Rather, it is a testament to the dedication of your agency and staff in their efforts to improve efficiency and provide the highest quality of care for your clients or residents. Insurance companies and third-party payers are likely to respond well to organizations with CARF accreditation and view their services as a better risk. 

What are the benefits of accreditation for a provider?

When you are an organization considering updating your practice, you’ll want to consider how alignment with CARF standards will reflect positively on your commitment to improve service delivery, manage risk, and distinguish yourself from the competition.
Other reasons to consider CARF include:

  • Joining the ranks of those who have aligned their practice to meet internationally accepted standards.
  • Receiving guidance in developing (or refining) your person-centered and individualized approach to services and outcomes.
  • Creating opportunities for feedback and improved communication with those you aim to serve.
  • Learning responsible management techniques that are efficient and cost-effective.
  • Demonstrating accountability to funding sources, referral agencies, and the community.
  • Providing evidence of quality and seeking transparency about the management of federal, state, provincial and local government’s funding
  • Using accreditation status as a tool to market programs and services 
  • Accessing support from CARF during and after the accreditation process, through consultation, publications, conferences, training opportunities, and newsletters
  • Assurance to the community that your organization is committed to providing the best quality of care possible and is consistently putting the needs of those you service at the center of everything you do, respecting their rights and individuality.
  • In addition, a recent review of CARF-accredited programs found the following average changes in the time period between their first and latest survey:
  • 26% increase in persons served annually
  • 37% increase in conformance to quality standards
  • 37% increase in annual budget dollars

Alleva can work with you to achieve or maintain that all-important CARF accreditation.

As the friendliest EMR platform around, Alleva can help you to elevate your practice in all the ways that really count, so you can spend more time doing what you do best, serving those in your care. When you partner with Alleva and digitize your practice, sleep soundly knowing that you have all the tools at your disposal to keep yourself up to date and compliant with CARF standards, in a format that is meant to endure. Your investment will be in the kind of software that will grow with you and our ever-changing industry. 

Alleva offers fully customizable Forms Management to allow for the creation and updating of consents and policies, all built and accessible within your own portal. Additionally, Alleva boasts a multitude of tracking methods to allow for data collection for continued compliance and improvement, like initial medication count for programs that employ med management. 

We have continued success helping our clients navigate the CARF accreditation process within Alleva and access other features that help with the constant evolution in this industry. If you want to learn more about how Alleva can work for you, request a demo today!

Want to Learn More?

https://helloalleva.com/a-guide-to-the-joint-commission-what-is-it-and-why-does-it-matter

I WANT A DEMO

Featured Image

February 2, 2024

From Overwhelmed to Organized: Optimize Task Management with Alleva EMR for Behavioral Health

Trust Alleva to optimize your task management system and allow you to dedicate more time to serving those in your care.

Read more

Featured Image

December 1, 2023

How to Safeguard Your Mental Health this Holiday Season

The holiday season, known for its mirth and festivities, can often be stressful, leading to an increase in mental health challenges. Nearly 38% of people experience elevated stress levels during this period, contributing to physical illness, depression, anxiety, among others.

Read more

Featured Image

September 1, 2023

Helping A Loved One Who is Struggling: A Guide to Offering Support and Understanding

Remember that being there for someone does not mean having all the answers or fixing their problems, but rather showing compassion and support during their difficult times. Your kindness and empathy can go a long way in making a significant difference in their life and fostering a stronger bond between you both.

Read more

Featured Image

July 1, 2023

Alleva Q2 Product Updates

Quarterly Report & Product Update for Quarter 2 (Apr - June 2023)

June 2023

Shift Rounds Now in Chronological Order: When viewing the Shift Rounds history of a client in the Client Detail Report, the rounds have been placed in proper, chronological order for better user consumption.

Client MAR sort and filter: On a client MAR, there are new sort and filtering options so that you can sort by scheduled time or medication name.   You can choose to show or hide the medication instructions and also choose to separate discontinued medications from active or incorporate with active medications.

MAY 2023

New Timezone Option for Text/Email Reminders: We added the option to save the timezone of a Prospect or Client. This new dropdown can be found on the Add Prospect page or in the Client's Update Info page. If a timezone is selected, they will get their text/email reminders in that timezone. This will allow for more accurate appointment reminders for clients that might be in a different timezone than the facility. If it is not filled out, then the text/email reminders will default to the facility timezone.

Medications - New Setting to Enable/Disable Max Dosage Override for PRN Frequency: In Settings -> Medication Settings, there is now the option to enable/disable the newly added feature of PRN Frequency Override. When enabled, users will have the ability to override PRN Frequency and administer medication.

Medications - Medication Administration Window: In Settings -> Medication Settings, there is an option to have Alleva warn you from administering medication outside the allowable time indicated.

Medications - Add medication orders via the  Progress Note and Individual Session: Users now have the ability to order medication via the Progress Note or note of an Individual Session. To turn it on for a specific note type, it has the familiar process already used for configuring your notes. Go to Settings -> Master Dropdowns -> Individual/Progress Note and check the box for Medication Orders. This is the same workflow used to add the ASAM, MSE, PHQ-9, etc. to the Individual/Progress Note.

Additional options for Countries and States: More countries and their respective states have been added to accommodate more users and/or clients and their demographics.

Ability to change your password: We have added the ability to change your password. To do so, go to 'My Profile' at the top left by clicking on the three vertical dots.

NPI and DEA added to print version of Doctors Orders: The NPI and DEA numbers of the medical provider included in a Doctor's Order have been added to the print version of the ord

APRIL 2023

Medications - Displaying medication indication: The indication for a med is now displayed throughout the EMR when viewing a client's medication information.

Medications - Updated PRN Daily to only allow 1 administration per 24 hours: We have added an extra safety measure to only allow one administration of a med for the day.

Medications - Display dosage info: Medication dosage information has been added to more locations so that you can remember the exact dosage that you initially selected.

Updated signature labels for Doctor's Orders: We have updated the labels for the different signature types for Doctor's Orders. For example, you can now see who created the order, who fulfilled the order, and who was the reviewer for the order.

Username creation validation: When creating users, we updated our validation rules so that usernames cannot be created with certain special characters. If a special character was used, the potential of running into a problem with Zoom and/or ePrescribe increased.

"Other" option in Release of Information: It was requested to include a custom "Other" option on the ROI screen. This can be found in the section Information will be released via the following methods.

Whenever new features are released, we announce the updates in the system. You can find past release notes here. If you want more information on key features, reach out. We can help you implement the release into your workflow if needed.

We’ve also launched our LMS, Alleva University, to facilitate onboarding. Access 24/7 training and explore new feature updates here.

Our support center is available if you ever need assistance. When you contact us, an open ticket is created in our system to ensure the issue is resolved as quickly and seamlessly as possible. We invite you to reach out and let us know what’s working and where we can improve. 

Find updated product release notes here.

Featured Image

May 7, 2023

Welcome to Alleva!

You've signed on. You're part of the team. Now what?

It's time to get to know us better, and lucky for you, we're an open book. (Read more about us here.)

You can rely on Alleva for all your technological needs. We're proud of what we've built to support the people on the front lines of behavioral health. When charting is quick and easy, you can focus your time and effort on providing the best possible care. With better tools for compliance and reporting, you can feel confident in your operation's growth and success.

We're proud to offer the latest and greatest technology to make your life easier and help your company to thrive!

Here are some key features you'll want to get to know right away:

  • Say Hello to Tasks
    • "Tasks" is our compliance driver. It's an automated list that displays your To-Dos so you know where to dive in. 
    • Learn more about your dashboard's “My Tasks” widget here.
  • Say Hello to Insights
    • Make your EMR data work for you. You can track your program’s progress and treatment efficacy with advanced, real-time data. Visual graphs and easy reporting features will help you make better business decisions.
    • Learn how to see the metrics you care about here.
  • Say Hello to our Client/Family Portal
    • Discover seamless care coordination from anywhere.
    • Clients and their loved ones can send secure messages, view calendars, join telehealth sessions, sign consents, and more!
    • Send mass announcements to notify alums of upcoming events and keep family members in the loop.
  • Say Hello to the Alleva Connect App
    • Increase engagement with your clients and maintain insight into their well-being.
    • Download the Connect App for your mobile device: Android or iPhone.
  • Say Hello to Telehealth
    • You can access built-in, HIPAA-compliant telehealth from the Scheduler with one click.
    • All invited parties will be automatically notified of meeting times and provided links to join. 

Fun Fact: A study found that if clients get a text message with a link to the event fifteen minutes before it starts, they're 50% more likely to attend. Alleva offers a built-in text reminder feature that automatically pings invitees one day before, one hour prior, and fifteen minutes before the event.

  • Say Hello to Medications
    • Our pharmacy-integrated medication management tool saves time and keeps track of inventory to optimize your workflows.

But wait—there's more! Learn all the ins and outs of our platform at your convenience with Alleva University. You'll have 24/7 access to instructional videos and step-by-step instructions on key topics and features. You can even get Alleva certified.

Thanks again for joining the Alleva team. We're excited to get to know you better, too!

‹ Newer PostsOlder Posts ›
Alleva-FullColor-Logo-Footer
NATSAP-Logo-New
NAATP-Logo-Footer

Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.