We are here to help the helpers
Our mission is to save and improve the lives of those suffering from mental health and addiction issues by supporting those that care for them through technology.
About Alleva
Years ago we recognized a need for better technology in the behavioral health space. With proven backgrounds in health software, we got to work developing a new product that would push the boundaries of technology to simplify and streamline the daily tasks of medical professionals. We understood that the less time they spent inputting notes and managing medications the more time they could spend with patients. From there, we were inspired to put similar technology right into the hands of the patients themselves, providing accessible tools and resources to help nurture recovery.
Today, Alleva is comprised of a talented group of individuals dedicated to providing world-class software to the behavioral health industry that offers premium care to those who need it. Our team includes licensed therapists, industry professionals and experienced software developers who are passionate about helping the helpers. Get to know us below.
Founding Story
Prior to starting Alleva, CEO Steven McCall worked at a company nearby a treatment facility. In a short period of time, he observed how quickly the facility grew. It was during this time his close friend’s son overdosed. Being called to the hospital for emotional support brought into focus the impact and all too often, tragedy, of addiction and mental health. This experience led Steven to consider how he could use his background and skillset to support individuals and families facing addiction and mental health concerns.
Today, our team is composed of many individuals whose lives have been influenced by the trials of addiction and the challenges of mental illness. Today they get to use those experiences for good, helping programs all over the country serve the most vulnerable among us.
Meet Our Team
C-Suite
Steven McCall
CEO & Co-Founder
Michael McAlpin
CRO & Co-Founder
Mark Cragun
Chief Financial Officer, CFO
Chad Perry
Chief Operations Officer, COO
Les Wilson
Vice President of Product
Vivek Narayanaswamy
Chief Technology Officer, CTO
Leadership
John David
Vice President, Sales
Jenessa Warren
Director, Operations
Brent Reed
Director, Technical Support & IT Operations
Marc Gardner
Director, Customer Success
Shelby Nelson
Vice President, Partnerships & Marketing
Kayla Briones
Sr. Product Marketing Manager
Frequently Asked Questions
We’re actually both! Alleva functions as a full Electronic Health Record (EHR) system, encompassing all the capabilities of an Electronic Medical Record (EMR) and going beyond. While EMRs typically focus on clinical documentation within a single provider’s setting, Alleva’s EHR platform supports the entire continuum of care—including admissions, treatment planning, progress notes, e-prescribing, outcomes tracking, billing, and coordination across teams and facilities.
We’re built specifically for behavioral health, so our EHR is designed to be collaborative, compliant, and user-friendly for multidisciplinary care teams working with complex populations.
Our platform helps manage the full client journey—from inquiry and admissions through treatment and discharge—with tools for lead tracking, referral management, task automation, and communication workflows.
We pride ourselves on responsive, real-time support. Our U.S.-based team is available via live chat, email, and phone, with most issues acknowledged within seconds and resolved quickly depending on complexity. We also offer a robust knowledge base, in-app guidance, and dedicated account support to ensure you’re never left waiting when it matters most.
We offer comprehensive, role-specific training tailored to your team’s workflows. This includes live virtual training sessions, on-demand video modules, and a dedicated implementation specialist to guide your team through setup and adoption. We also provide ongoing training for new features, staff onboarding, and refresher sessions—so your team always feels confident using Alleva.
Switching to a new EMR doesn’t have to be overwhelming. At Alleva, we make the transition as smooth as possible by partnering closely with your team from day one. Our experts configure your workflows in Alleva, help with data migration planning, and provide hands-on support every step of the way. Implementation is a true joint effort — we work side by side to minimize downtime, ensure data accuracy, and train your staff thoroughly, so you can go live with total confidence.