February 2, 2024

From Overwhelmed to Organized: Optimize Task Management with Alleva EMR for Behavioral Health

Trust Alleva to optimize your task management system and allow you to dedicate more time to serving those in your care.

Read more

September 1, 2023

Helping A Loved One Who is Struggling: A Guide to Offering Support and Understanding

Remember that being there for someone does not mean having all the answers or fixing their problems, but rather showing compassion and support during their difficult times. Your kindness and empathy can go a long way in making a significant difference in their life and fostering a stronger bond between you both.

Read more

May 7, 2023

Welcome to Alleva!

You've signed on. You're part of the team. Now what?

It's time to get to know us better, and lucky for you, we're an open book. (Read more about us here.)

You can rely on Alleva for all your technological needs. We're proud of what we've built to support the people on the front lines of behavioral health. When charting is quick and easy, you can focus your time and effort on providing the best possible care. With better tools for compliance and reporting, you can feel confident in your operation's growth and success.

We're proud to offer the latest and greatest technology to make your life easier and help your company to thrive!

Here are some key features you'll want to get to know right away:

  • Say Hello to Tasks
    • "Tasks" is our compliance driver. It's an automated list that displays your To-Dos so you know where to dive in. 
    • Learn more about your dashboard's “My Tasks” widget here.
  • Say Hello to Insights
    • Make your EMR data work for you. You can track your program’s progress and treatment efficacy with advanced, real-time data. Visual graphs and easy reporting features will help you make better business decisions.
    • Learn how to see the metrics you care about here.
  • Say Hello to our Client/Family Portal
    • Discover seamless care coordination from anywhere.
    • Clients and their loved ones can send secure messages, view calendars, join telehealth sessions, sign consents, and more!
    • Send mass announcements to notify alums of upcoming events and keep family members in the loop.
  • Say Hello to the Alleva Connect App
    • Increase engagement with your clients and maintain insight into their well-being.
    • Download the Connect App for your mobile device: Android or iPhone.
  • Say Hello to Telehealth
    • You can access built-in, HIPAA-compliant telehealth from the Scheduler with one click.
    • All invited parties will be automatically notified of meeting times and provided links to join. 

Fun Fact: A study found that if clients get a text message with a link to the event fifteen minutes before it starts, they're 50% more likely to attend. Alleva offers a built-in text reminder feature that automatically pings invitees one day before, one hour prior, and fifteen minutes before the event.

  • Say Hello to Medications
    • Our pharmacy-integrated medication management tool saves time and keeps track of inventory to optimize your workflows.

But wait—there's more! Learn all the ins and outs of our platform at your convenience with Alleva University. You'll have 24/7 access to instructional videos and step-by-step instructions on key topics and features. You can even get Alleva certified.

Thanks again for joining the Alleva team. We're excited to get to know you better, too!

September 16, 2022

Inside Outdoor Wilderness Therapy

Many people have been turning towards Outdoor Wilderness Therapy programs in recent years. They prove an effective approach to treatment and offer a unique experience for many seeking outside-the-box treatment plans. But how does this work, and what can a participant expect? 

“Go outside” 

A phrase parents and guardians may be sick of saying at this point. But for those whose adolescents and young adults struggle with mental health, behavioral health, and substance abuse, this phrase takes on a new meaning. Outdoor Wilderness Therapy offers prolonged care through a group setting, ensuring that loved ones are safe and in good hands while also experiencing the wilderness and preserving a sense of adventure.

Researchers are working to provide clinical evidence of the effectiveness of outdoor and adventure therapy, and the results are promising. In a study commissioned by Redcliff Ascent, Dr. Steven Aldana cited that “91.4% experienced clinically significant improvement.” This study found the rate of recovery for Outdoor Wilderness Therapy programs to be twice that of other treatment methods.

This outdoor approach has been greatly effective, but it is important to know what this type of treatment really is. Wilderness Therapy is more than just the stereotypical campfire songs and s’mores. So, how are Wilderness therapies conducted?

Models

Two general models characterize the approaches to Wilderness Therapy- Contained and Continuous Flow. The contained flow model involves the same group of clients and guides living with and working together for up to three weeks during wilderness expeditions. In this model, the staff includes trained therapists and guides paired with a group of clients based on an assessment of the clients’ needs, concerns, and diagnoses.

On the other hand, the continuous flow model focuses on a rotation of therapy clients and staff members revolving around the readiness for discharge based on the therapeutic progress of clients. This method is similar to groups in psychiatric settings wherein the group continues to meet on a consistent basis, while participants in the group change over time as they make progress. The time frame for continuous flow groups may depend on the program, but typically lasts up to eight weeks. To promote safe care practices for staff, the continuous care model uses a rotation schedule of a number of days or weeks on and days or weeks off. 

Licensed therapists work with clients and staff in both contained and continuous flow models. Sessions are conducted either on-site (nomadically) or at “base camps” depending on how expeditions are conducted. Both contained and continuous flow models rely on patients’ interactions with each other and the wilderness to support and enhance their self-esteem, emotional regulation, positive mindsets, and communication skills.

Family Follow Through

A potentially overlooked portion of Wilderness Therapy is the necessary involvement of family or caregivers. While clients address their personal presenting concerns, these concerns often have roots in family relationships. In order for clients to make lasting progress, their loved ones must learn to make home a place to support the lasting care of the client through therapeutic intervention.

Often, clients cannot maintain positive changes unless their support system helps reinforce the changes made. This is especially true for the adolescent and young adult demographic who primarily frequent Wilderness Therapy. 

Difficulties

While evidence grows in support of Wilderness Therapy, challenges persist with funding, communication, and documentation in this outdoor setting. 

As with any therapeutic approach, funding may present a concern for practitioners, clients, families, and funding agencies. Families may find these programs quite difficult to afford if they are not covered by traditional insurance plans. Grants and scholarships may exist for these programs. However, acceptance for such funding options may be competitive. 

In addition, a common concern for therapy is the use of remote treatment teams to provide services. Wilderness Therapy presents the unique challenge of the treatment team being scattered throughout wilderness settings and having to provide for both the treatment and physical needs of patients. Consequently, therapists and expedition staff must stay in frequent communication about the strategies used in sessions and on the expeditions. 

Finally, the documentation of accurate records of client progress help justify the effectiveness of Wilderness Therapy. Documentation is critical because it helps assure that the methods of treatment on these expeditions are empirically based and effective.

The Solution

Although it may not seem so, advanced technology platforms can eliminate all of these concerns. Wilderness programs that have partnered with an EMR platform, such as Alleva, find it easier to keep track of clients, write and upload notes, engage with the team via the communication log, and access digital copies of all important documents. 

Through our commitment to being the friendliest EMR on the market, Alleva is changing the Wilderness Therapy game. Our versatility, state of the art cloud technology, and exceptional customer service make us the top choice for care providers and behavioral health facilities, no matter where they are located. Sleep soundly knowing that with Alleva on your team, you can get back to doing what you do best. Reach out today, and request a free demo!


July 27, 2022

The Comeback Story: How Alleva helps Clearfork Academy meet its strategic business goals.

Austin Davis, founder and CEO of Clearfork Academy, shares his journey with Alleva, from when the company was first formed to their partnership today. Alleva's EMR has become the backbone of its infrastructure, helping the company grow and meet its goals.

Clearfork Academy is a Christ-centered residential treatment program for youth between the ages of 13 and 18 years old who struggle with substance abuse or addiction and the accompanying mental health and behavioral issues. They began using Alleva EMR when they first opened their two facilities in Texas but, after a while, parted ways. Then they "came back home" to Alleva. Listen to Austin Davis talk about the growth he's seen in Alleva over the years and how using the platform has helped their company succeed.

Alleva's Electronic Medical Records software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. Our intuitive, user-friendly platform eases the workflow for those providing care, so they have more time to do what they do best--serving their clients and saving lives.

Alleva's Insights feature helped Clearfork Academy to make better business decisions as their company grew. With advanced, real-time data, our clients are able to track their health center’s progress and efficiency. Customized charts make reporting a breeze. We help behavioral health clinics to meet their strategic business goals.

Let us walk you through it with a quick, hassle-free demo.

No more headaches. No more hassles.

Alleva Insights is easy and automated.

Say hello to solutions. helloalleva.com

July 8, 2022

Why Relapse?

After beating the odds and conquering the demons of addiction, why would anybody voluntarily choose to return to their previous self-destructive state? It is not uncommon for those in recovery to experience sobriety for a long period of time, and on an impulse restart the self-destructive cycle. This is what we call relapse.

Although the behavior may seem inexplicable, understanding brain chemistry sheds some light on the situation. Because the effects of drugs are so powerful, it changes the brain structure and chemistry of the user. Prolonged usage of such addictive substances leads to a reprioritization of what the brain ranks as important. With time the addict’s brain can even prioritize the use of the drug above natural survival responses such as eating and sleeping.  The addict’s brain convinces itself that the consumption of the drug is more important than their life.

Our survival responses are powerful, to say the least. We are hard-wired to do whatever it takes to ensure the preservation of our lives. I once witnessed a mouse stuck in a trap chew off its own arm to escape. Just like the mouse, any of us would go to undeniably extreme measures to survive in a life-threatening situation.

Because of the effects of reprioritization, addicts will go to similarly extreme measures to ensure they can continue the usage of their substance. In short, addiction knows no limits. There is no price too expensive, no situation too dangerous, and no risk too great. Even after enjoying years of sobriety, there is still a danger of relapse. This is why addiction treatment must extend beyond the sphere of treatment centers. Truly, quitting the use of the drug is just the first step.

May 31, 2022

Alleva’s Telehealth Solution Which Enables HIPAA Compliance Surpasses 30 Million Minutes of Essential Care, Improving Mental Health Outcomes

Behavioral Health facilities using Alleva's telehealth feature are able to reach thousands of isolated clients in despair using their built-in Zoom Video technology.

LAGUNA NIGUEL, Calif. (PRWEB) May 20, 2022-- In the wake of COVID-19, the U.S. not only faces a devastating death toll of over 980,000 lives lost from the virus but a staggering number of over 100,000 additional “deaths of despair” from alcohol abuse, drug overdoses, and suicide. This is a 28.5% increase in overdose cases from before the pandemic. With the burden on behavioral health facilities continuing to build, Alleva teamed up with Zoom Video Communications, Inc. in 2017 to offer a comprehensive telehealth solution that enables behavioral healthcare companies to meet HIPAA compliance requirements while delivering exceptional care.

Even before the pandemic, Alleva recognized the utility of Zoom’s unified communications platform and its application for healthcare facilities. Since its implementation, clinicians have been able to stay in contact with their clients who are unable to attend in-person sessions and those who prefer remote treatment. Before Covid, Alleva's customers averaged around 60 thousand telehealth minutes a month, but in April of 2020, and the onset of pandemic restrictions, that number jumped to almost 2 million minutes a month. Even as Covid risks have diminished, telehealth has not tapered off.

“The demand for telehealth shows no signs of slowing,” said Paul Magnaghi, Global ISV Program Leader, Zoom. “It’s crucial to provide a simple, frictionless, and secure experience for everyone involved–from provider to patient. Our platform incorporates security controls to help enable customers to satisfy the HIPAA Security Rule. We are pleased to have Alleva join Zoom’s ISV Partner Program and provide a simple and quick way for people to get connected to the care they need.” With the integration of Zoom’s convenient technology and the Alleva EMR, treatment centers can sync calendar appointments, and send invitations and reminders via texts directly to the Alleva app on their client’s cellphone, all while enabling HIPPA compliance.

Steven McCall, CEO of Alleva, said, "The fact that we were among the first EMR platforms to add the telehealth feature back in 2017 meant that we were agile and responsive when clinicians' circumstances and needs changed. Alleva is all about offering the latest technology and making life easier for caregivers.”

Alleva’s telehealth feature has allowed substance abuse and behavioral specialists to connect to their clients during increasingly challenging times. With options for individual, group, family, and admissions sessions, the telehealth feature allows people to connect effortlessly through digital means, with room for continued innovation. Moving forward, Alleva is looking to expand their solutions to further streamline communication and connect substance abuse specialists to those who need it.

For more information about Alleva, its built-in telehealth solutions, and how its solutions are shaping the behavioral healthcare industry, visit HelloAlleva.com.

About Alleva

Alleva provides world-class software to the behavioral health industry. Made up of a team of licensed therapists, industry professionals, and experienced software developers, they seek to use their industry background and passion to help the helpers give better care by providing them with supportive technology.

PR WEB PRESS RELEASE

April 5, 2022

How to Choose Addiction Treatment EMR Software

While new technology or procedure changes in the workplace can be intimidating, switching from paper records to electronic health records is essential in today's behavioral health market. Many clinicians resist change, even if it promises to make the day-to-day feel easier. Many people think, “If it’s not broke, don’t fix it,” when asked to update their charting procedures. But if time is wasted trying to decipher handwriting or figuring out which antiquated symbol to click to view the most recent treatment plan, then an EMR will definitely simplify the process and increase efficiency.

With the right software system, one that is intuitive and handles tasks seamlessly, productivity improves and clinicians discover that they have more time to do what matters most--caring for those they serve.

In the behavioral health space, there are a few competing software programs. It is important to make sure that the time and effort spent adopting a new system is worthwhile. When looking for the EMR that best fits your addiction recovery facility, pay attention to how the system will help you achieve your clinic's goals and what kind of support is in place to see the implementation through.

What is EMR software?

EMR is Electronic Medical Records, sometimes referred to as EHR or Electronic Health Records. It is a major decision to choose what EMR to use and there are many factors to consider: cost, functionality, training, support, and compliance. The short-term time commitment cost of learning a new system is significantly outweighed by the benefits experienced by counselors able to document and track their clients' history more easily and efficiently.

Choose a system that helps to track patient progress and challenges, and updates other team members on patient engagement, seamlessly. Consider the following criteria to determine if the addiction treatment EMR software is right for your facility:

Is it customizable?

It is important to use software that is designed specifically for your industry. Behavioral health treatment centers need an EMR that is secure, makes documentation easy and helps with reporting and compliance. With a task-based system, the clinician is less likely to skip an essential step in the record-keeping process.

Is it collaborative?

Adopting a new EMR is generally done with the purpose of streamlining processes that are already present. Letting staff know that this is intended to be less work and save time is imperative. Giving the people who work with the system the most a say in what they need from an EMR can also allow this to feel like a collective decision. When a system is secure and cloud-based, information can be shared easily. Telehealth features facilitate communication and should be a requirement.

Is it easy to use?

Upgrading to a user-friendly EMR can take some of the paperwork burdens off of therapists. Clinicians who spend exorbitant amounts of time documenting or fighting with old systems are more likely to feel stressed at work. The longer this continues, the more likely it is that clinicians will burn out.  Here are some ways that an EMR can alleviate this struggle and help therapists do more of what they love to do.

  • Spend Less Time Charting - Being able to type notes quickly and have a system that flows smoothly just saves time. A thoughtful setup simplifies processes.
  • Find Information Easily - When you need to dig around an old system or binder, it can take forever to find a specific record. With a system built to organize client information logically, counselors spend more time reading the actual data instead of clicking around.   
  • Keep Track of Progress- Do screening assessments electronically and see how scores change over time. It makes treatment planning and assessing progress and goals so much easier to understand. 

EMR Made for Therapists by Therapists

As a clinician, your needs are a priority. When time is wasted on an incompatible EMR, paper charts, or separate excel sheets to track client information, then there is a risk of burnout, the quality of treatment suffers, and a clinic's ability to meet its goals is at risk.

When an EMR is designed specifically for therapists and not just as an afterthought or an add-on option, our needs are truly addressed. An EMR platform that offers everything in one place makes the most sense. 

Alleva's mission is to bring technology to therapists that actually improve their quality of work and takes the stress out of the work. Alleva works to make a system that is intuitive to your personal needs. If you are interested in a hassle-free demo or to learn more, reach out today. 

February 14, 2022

Are Electronic Medical Records Safe and Confidential?

Although we may fear the opposite, the truth is that Electronic Medical Records, or EMR platforms, are safe and confidential. 

Read more

January 4, 2022

Industry Outlook for 2022

The behavioral health market continues to face challenges, such as rising health care costs, pandemic socio-economic implications, and labor force attrition. But there is light at the end of the tunnel. Virtual care provides access to millions of people in need, and facilities with the right technological support are able to offer more equity, better quality, and increased value to their recovery programs.


Behavioral Health Market Growth

The critical importance of behavioral health is often downplayed because treatment is not as straightforward as other physical health conditions for which we have medicinal treatments. Treating depression or substance abuse requires psychological intervention, whereas diabetes does not. This is why the industry has historically faced greater challenges in funding, research, and authorization. 

Over the past couple of years, however, we’ve seen a drastic increase in awareness as the need for intervention has grown. The ongoing plight of the pandemic and emerging variants of COVID-19 continue to cause massive challenges for treatment centers. Increased stress levels, the trauma of illness and isolation, economic uncertainty, and greater instability in people’s lives have all contributed to the overdose crisis we face. The essential care provided by treatment centers for those seeking addiction recovery is more critical than ever.

The rise in public acceptance of mental health treatment is making behavioral health care more accessible, thus increasing the market size. Experts estimate the behavioral health market will be worth approximately $240 billion by 2026. This fact attracts many operators to the space, but only those who adapt amid all the current challenges will make a real difference, providing quality care and support to those they serve.

Trends in Behavioral Health

While technology enables care providers to reach more people virtually, those integrating in-person care with remote support are having the most successful outcomes. In a post-pandemic future, the need to support workforce health, wellbeing, and safety will be a priority. Online resources, remote access, cloud-based documentation, and digital therapy, can bridge access gaps.

One of the best digital tools to help behavioral health management is an industry-specific electronic medical record (EMR) system. EMRs help to improve communication between patients and healthcare providers, increasing the efficacy and productivity of treatment centers. Alleva’s EMR is user-friendly and state of the art. With telehealth options through video conferencing, communication and scheduling are effortless. The Alleva EMR offers key features for compliance and documentation. Providers using efficient tools–such as medication management and reporting for business intelligence, producing data in easy-to-read formats–will discover they have more time available to spend with the people in their care.

The Alleva App also increases productivity by helping centers engage with clients, update assignments, send reminders and telehealth invites, even daily questionnaires, directly to clients’ phones. At a time when people are social distancing, this feature creates connection and improves communication. 

Maximize Productivity in 2022 

The behavioral health industry is growing thanks to an increased acceptance of mental health treatment. Digital EMR solutions like Alleva are perfectly poised to improve the industry for both patients and clinicians. Alleva is here to help behavioral health facilities reach all of their performance goals in 2022.

If you’d like to learn more, schedule a demo for Alleva and see how we help the helpers. 

Alleva-FullColor-Logo-Footer
NATSAP-Logo-New
NAATP-Logo-Footer

Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.